A quick guide to different electricity fees and charges

Paul Coughran

Paul Coughran

Updated 01/05/2021

Feel lost with your electricity bills? Learn more about usage and supply charge with Compareclub.com.au.

A quick guide to different electricity fees and charges
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There are two main types of electricity charges on your bill: usage and supply.

These charges will be stated on your bill each period so you have a clear understanding of how much energy you are using and how much it costs.

Electricity Fees & Charges Explained

Electricity usage charge

This is the bill for the amount of electricity your household actually consumes, and is sometimes called a variable charge or consumption charge.

It is charged in cents per kilowatt hour (c/kWh). If you have a plan that breaks usage down into peak and controlled load times, you may have multiple sections of usage on your bill.

You can expect to see the following on your bill: type of charge, previous meter reading, current meter reading, and usage in kWh.

If there is an 'A' next to the current reading then the number represents an actual reading. Either a meter reader visited your home or the reading was transmitted via smart meter.

If there is an 'E' next to the current reading then your charges are based on an estimated reading.

This happens if a meter reader isn't able to visit your household or access the meter.

Estimations are based on previous electricity usage in the household.

Electricity supply charge

Each household is charged for receiving access to electricity, regardless of how much is used.

This is known as the supply charge or service charge.

Think of this as an administrative fee charged by your electricity supplier to cover general maintenance to the infrastructure, including poles and wires.

It appears on your bill charged in cents per day or as the total charge for the billing period.

The amount of electricity you use in a billing period will have no effect on the supply charge.

Additional fees

Occasionally you may see other fees on your bill besides the standard charges.

These may include:

  • A payment processing fee (usually when paying by credit card)

  • An exit fee

  • An establishment fee for new customers

  • Late payment fee

If you have any questions about the fees and charges that appear on your account, you can speak to a consultant at Compare Club.

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This guide is opinion only and should not be taken as financial advice. Check with a financial professional before making any decisions.

Things You Should Know

*Compare Club Australia Pty Ltd ABN 29 634 600 007 of 222 Pitt Street Sydney (Ph: 1300 904 624) owns and operates compareclub.com.au and its associated websites. We partner with Zembl to provide you with comparison services. We compare selected utilities and broadband offers from a panel of providers. We do not compare all products in the market. In providing a comparison, we don’t necessarily compare all features that may be relevant to you. Please consider the individual product terms and conditions carefully to ensure the product is right for you.




Paul Coughran is the General Manager of Emerging Verticals at Compare Club. Paul has over 20 years of experience across a wide range of industries including Banking and Finance, Telecommunications and Energy. Paul leads a team of trusted experts dedicated to helping individuals make informed decisions about their insurance and utilities needs.

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Paul Coughran

General Manager of Utilities

Things you should know

CompareClub.com.au is an on-line energy comparison service and is owned and operated by Compare Club Australia Pty Ltd (ACN: 634 600 007). We provide offers on behalf of a number of energy retailers, and have also partnered with Zembl to provide you access to their expert staff to assist in selecting the most appropriate energy packages from their panel of providers. Compare Club doesn’t compare all products from all retailers and not all products are available to all customers. In providing a comparison, we don’t necessarily compare all features that may be relevant to you. Please consider the individual product terms and conditions carefully to ensure the product is right for you.